About us

History

The Clinique Auditive Laniel wasn’t born yesterday. The business changed form and also the vocation along the years but it is still the Laniel family that runs it.

  • Around the 1920’s, Albert begins his career as a jeweller and wacthmaker. (he sells the business to his son Laurent in 1950)
  • In 1938, Larry works with his father as a jeweller and watchmaker. (he sells the business to his son Claude in 1970)
  • In 1968, Claude started to adjust hearing aids, which incited him to pass his exams and got his diploma. That year, the hearing domain started in the company. In 1990, the jewelry store was closed definitely to make place entirely for the hearing aids business.
  • In 1993, Josée, the daughter of Claude joins the family business as an administrator.
  • In 1994, Eric, the son of Claude, finishes his studies in hearing aid acoustician and joins the family business also.
  • In 1994, we opened a clinic in Huntingdon.
  • January 12th, 2006, after a fire that destoided entirely the office at the 7 du Centenaire, the business operates temporarily in an office on Victoria Street. Le new site of the family business becomes de 35 rue Grande-Ile still in Salaberry-de-Valleyfield in September 2007.
  • In 2012, we opened a clinic in Vaudreuil-Dorion.
  • In 2015, we opened a clinic in Beauharnois.
  • 2018 : 50th anniversary of the company.
  • 2020: Opening of a 2nd clinic in Valleyfield, on chemin Larocque, in the clinic Batisseurs.
  • 2022: Opening of 2 clinics in Ormstown and St-Lazare, now totaling 7 clinics in the region
  • 2028: 60th birthday of the company

Our Mission

To provide the entire population with hearing loss a personalized service to help find the best possible hearing.

Meet our Team

Audioprosthesist team

Audioprosthesist team

Eric Laniel

Eric Laniel

Audioprosthesist-owner

  • Obtained a DEC in Audioprosthetics in 1994.
  • Recipient of the Raymond Lanteigne prize awarded to the student who obtained the highest grades during training and professional exams, from 1991-1994.
  • Member of the NovaSon Group.
  • Québec Consultant and Trainer for a programmable hearing aid manufacturer from 1998 to 2000.
  • Recipient of the business of the Yead Award (1 to 9 employees) at the CCRSV’ Gala des gens d’affaires (Businesspersons’ gala).
  • Customer service improvement training in 2014.
Claude Laniel

Claude Laniel

Founder-owner

  • Audioprothesist since 1968 to 2011.
  • Obtained a degree in Audioprethetics in 1973.
  • Member of the committee on admission to the practice from 1982 to 1986.
  • President of the committee on admission to the practice from 1986 to 1990.
  • President of the ongoing training committee from 1983 to 1993.
  • Administrator for the Ordre des Audiothésistes du Québec from 1994 to 2001.
  • Treasurer for the Ordre des Audiothésistes du Québec from 1998 to 2001.
  • Member of NovaSon Group.
  • Mérite du Conseil Interprofessionnel in 2004.
  • Recipient of the business of the Year Award (1 to 9 employees) at the CCRSV’ Businesspersons’ gala in 2008.
Josée Laniel

Josée Laniel

Administrative manager - owner

  • DES in Secretaria/Accounting studies in 1993.
  • Assistant of the OAQ treasurer from 1998 to 2011.
  • Customer service experience since 1987.
  • CRAFT member (conseil des relations d’affaires des femmes du Suroît).
  • Continuous training in customer service since 2014.
  • Member of CRAFS since 2017
  • Treasurer of CRAFS since 2022
Josiane Martel-Viau

Josiane Martel-Viau

Audioprosthesist

  • DEC in Audioprosthetics in 2010.
  • DEC in Nature science in 2006.
Caroline Dupont

Caroline Dupont

Audioprosthesist - team leader

  • DEC in Audiopresthetics in 2004.
  • DEC in Specialized education in 2000.
  • Member of the committee on admission to the practice in 2008-2009.
  • Participation in an ostheopathy study with hard of hearing persons.
  • Experience in customer service since 1999.
  • Customer service improvement training in 2014.
Crystel St-Pierre

Crystel St-Pierre

Administrative assistant - responsible of social medias - social club

  • Plastic art collegial study and design in 2005
  • Experience in administration and customer service since 2000.
Véronique Hébert

Véronique Hébert

Audioprosthesist - team leader

  • DEC in Audioprosthesist in 2004.
  • Experience in customer service since 2004.
Kim Ouellette

Kim Ouellette

Technical assistant

  • DEP in secretarial 2018.
  • Experience in the medical field since 2004.
  • Experience in customer service since 2004.
Carole Bétournay

Carole Bétournay

Executive assistant

  • DEC in Human Sciences 1979.
  • Customer service experience since 2979.
  • Medical field experience since 2989.
Andréa Major

Andréa Major

Responsible of administrative Support

  • Diploma in Tourism in 2018.
  • Customer service since 2013.
Administrative Assistants Team

Administrative Assistants Team

Noémie Rivard

Noémie Rivard

Technical assistant

  • Emergency Call Center Dispatcher Diploma in 2021
  • Customer service experience since 2016
  • Daycare educator for 3 years
Marie-France Carrière

Marie-France Carrière

Technical assistant

  • Administrative assistant since 1998.
  • Experience in the medical field 12 years
  • Experience in customer service for 30 years
Sarah-Maude Guillemette

Sarah-Maude Guillemette

Technical assistant

  • Graduate beneficiary attendant 2021, during the Covid-19 crisis, to help in CHSLDs.
  • Customer service experience since 2015
Marilyn Clément

Marilyn Clément

Technical assistant

  • DEP in secretarial work in 2008
  • Customer service experience since 2002
Elizabeth Gendron

Elizabeth Gendron

Technical assistant

  • DEC in trilingualism and culture in 2014
  • AEC in tourism in 2017
  • Experience in customer service since 2010
  • DEC in Audioprosthesist in 2024 (in progress)
Caroline Caron

Caroline Caron

Technical assistant

  • DEC in Social Sciences in 2019
  • DEC in Audioprosthesist in 2024 (in progress)
Isabelle Caumartin-Grégoire

Isabelle Caumartin-Grégoire

Administrative Coordinator

  • Customer service experience since 2011
  • DEC interior design 2013
  • DEC technical management accounting 2016
  • Management experience since 2016
  • Human Resources Management Certificate 2022
  • Student at the BAC business administration (in progress)